Claims management is one of the issues that most concerns those who seek excellence in their services. With all the power of technology, Banco de Machala is closer than ever to its customers, complying with the rules of control of the customer ombudsman imposed by the Superintendency of...
Banco Bolivariano enabled an environmentally and user friendly teller window; easy to use, with less waiting and everything you need is in the palm of your hand. Caja Verde (Green Cashier System) is an innovative service that, by promoting the use of technology, facilitates and...
The main objective of this project is to determine the best consumer segment to which each customer of Banco Bolivariano 's Bankard credit cards belongs, so that specific campaigns can be undertaken to boost credit card consumption in the purchases of those customers (in each of their...